09/04/2007

Back on-line again!

Category Technology
Finally, I no longer rely on satellite for internet connectivity. Actually, to be more accurate chronologically, I don't have to rely on dial-up for access to the internet. Earlier this year, the satellite system that I was using died suddenly. I was hesitant to get it repaired because I just didn't think that the service was worth even a fraction of what I was paying for it. Despite spending over $10,000 to get the dish installed and a monthly bill of $300, access was always marginal at best, upload speeds were horrendous and the service was often unavailable. In fact, the first thing I noticed when switching back to dial-up was that the speed in many ways wasn't all that much slower. Certainly downloads took much longer, or were impossible, but regular web-browsing was pretty much the same and in some ways actually faster. This is mainly due to the unavoidable latency of the satellite connection. Now, I will not claim that dial-up was pleasant or that it was possible to get any real work done, but by moving servers into a new office in town, I was able to limp along while I searched for some new alternatives. In reality, there was only one real option - wireless. The phone lines here are old and of poor enough quality that no one I know has ever managed to get a connection at a higher speed that 26.4K. I toyed with the idea of getting a T1 line installed, but the cost was prohibitive and my concern was that the phone company would be willing to take the order, but unable to install the service. I started researching wireless equipment and drawing up plans to become an ISP. Then one day in mid April, a neighbor called and told me that a guy had come knocking on their door looking for the person that owned a house up the side of the mountain where he wanted to put a tower for wireless internet. A flurry of email messages ensued, and after a few months of feverish activity service started being delivered in mid-August.

03/20/2007

Ubuntu and Notes/Domino

Category Technology
There has been discussion on some other blogs about whether or not IBM should support Ubuntu and/or other Debian based systems. The current response from IBM is that they are focused on platforms that have a lot of business use and see little value in supporting "home use" versions. Now, I will readily admit that I know little or nothing about Linux. I'm ashamed to admit that getting some better skills has been on my priority list for the last several years and every year it doesn't get done. I made a commitment earlier this year to have half of my server "farm" migrated to Linux by the end of the year and while I have a server up and running I have never felt confident enough to make the move.

That being said, the new Beta of Domino has doubled my resolve in this area, and convinced me that IBM should rethink their support of Ubuntu.

03/20/2007

Notes/Domino 8 and Stability

Category Technology
It's now been a little more than a week since I was lucky enough to find and down-load Beta 2. There are plenty of people blogging about all of the new features so I'll skip that discussion, but I am just really amazed at how stable the product is. After giving the product my usual 10 minute testing, I upgraded my servers and workstations the weekend before last. When I restarted my main Desktop yesterday for an unrelated reason, I realized that this is the first time any of the machines have been restarted since the initial install. Pretty damn impressive for a beta product! Maybe others are having a different experience, but from what I can see from the forums, there are a lot of issues (both big and small) being reported about the UI, but very few people seem to be reporting major crashes. I have a not so secret method for figuring out how stable products are. For 20 or so years, Maggie has been a big thorn in my side when it comes to technology. No matter how well I think something is working, or how easy it should be to use, invariably, she manages to break it within 24 hours of implementation. I'm happy to say that I upgraded her to the Beta Client three days ago and I haven't heard a single complaint or issue yet.....

03/13/2007

A tale of two programs - Vista and Notes/Domino 8

Category Technology
It has been three months since Vista was released and I haven't really seriously thought about upgrading. On the other hand, the first public beta of ND8 was released over the weekend and I am in the process of migrating the majority of servers and workstation. While I readily admit that it is an apples and oranges thing, the fact remains that I find no compelling reason to upgrade to Vista while I couldn't wait to get the new features in Hannover/ND8. There was a time when I never ran anything but beta versions of Windows or for that matter DOS so I am not shy about taking risks, it's just that I don't see any compelling reason to upgrade. XP is working fine and with all of the new productivity features in Domino it's maybe time to start thinking about moving to a Linux desktop. Oh, and yes - ND8 is fabulous - very stable so far. I admit that after struggling with WCS for a year or two, I was very nervous about what ND8 would be like, but my fears were unfounded the product is going to be a great success.

01/23/2007

Lotusphere in Second Life

Category Technology
It's tough to be missing Lotusphere for the second year in a row. Like many people I've gone to every other one and now January and Lotusphere are pretty much synonymous. For various reasons, I am sitting home this year again reading everyone's blogs and trying to experience as much as possible vicariously. By reading the press releases and downloading the presentations in a month or two will get me most of the technical information I need, missing the Opening General Session is the biggest loss for me. Yes, the technical sessions are great, the labs and the networking are very important, but for me, the OGS always set the stage for the rest of the year. Just the ability to sense the mood of the audience and how the presentations were accepted has always seemed to foretell whether or not it will be a good year. I therefore came as a pleasant surprise to find that Lotusphere would be available on-line in "Second Life".

01/22/2007

Workplace

Category Technology
I chatted with a colleague today that is no longer directly involved in the Notes world and filled him in on some of the exciting announcements from Lotusphere. When I told him that I thought it was significant that IBM was no longer going to keep developing Workplace Messaging as an alternative mail platform, he remarked that "Workplace has become IBM's Iraq." Pretty funny and very true.

05/13/2006

A better satellite signal

Category Technology
Finally!!! My internet connection has been unstable for several months and despite my complaining nothing that was tried remotely worked. Yesterday, the guy I bought the system from made the 8 hour round-trip drive, and discovered that the dish was out of alignment. When the dish was originally ordered, it was supposed to be approximately 48" in diameter, and when it arrived they sent the 60" dish instead. It would have taken over a month to get it exchanged, so some of the installation hardware was modified to fit. The arrangement has worked pretty well, but the pipe which I had embedded in 6 feet of cement should really have been larger in diameter for the larger dish. At any rate a 6' dish presents a pretty large area to the wind, and over time it appears the dish had turned slightly to the east. After a few adjustments everything seems to be working much better. It's still a satellite connection with all of the inherent problems, but at least it now works as advertised.

03/20/2006

Frustration mounting

Category Technology
On my first attempt at installing the Workplace Managed Client Provisioning Server, I noted that the instructions while confusing, required a two part custom install because I was using the IBM HTTP server installed on the same box as the WCS server. After a dozen or so failures, I contacted support and was told that I had misread the directions, and I should use the "typical install" option. I debated the issue, but they were insistent that I was wrong. Of course when I used the "typical install" the installation failed with exactly the same symptoms as it had previously. Finally after 2 weeks of trying numerous approaches and failed installs, I received a trace string to implement, and I produced a number of logs etc. that were sent off to Level 2 support last week. Today support sent me a message that they had heard back from L2 support that I was doing the install wrong and that I should be using the 2 part custom install that they had told me earlier was wrong. Just to add insult to injury, I was instructed to take screen shots of the installation screens to prove I am doing the installs as instructed! I'm hoping that the problem will get resolved before the next version is released - it has now been over a month.

03/11/2006

A plug for Visualware

Category Technology
It is no secret that my internet connection sucks. Unfortunately the only option that is available to me is satellite which works well for broadcast services like TV and pagers, but is technically inadequate for anything that requires two-way interaction such as telephones and the internet. Collectively a number of us are working hard on implementing some optional connectivity technologies but I suspect I will have to live with satellite connectivity a while longer. Even after taking the inherent deficiencies of satellite transmission into account, my service here is less than I contracted for. I've heard from a number of friends and associates who report this site is constantly plagued by time-outs and is practically unusable. Despite my complaints, the ISP dismisses the issues saying that they see nothing wrong on their end; what I lacked was hard evidence of the problem. Luckily for me, I have discovered MySpeed from Visualware (http://myspeed.visualware.com).

03/06/2006

Squeezebox and Pandora

Category Technology
A year after moving north, my 1300+ CD collection is still in boxes out in the garage and will remain there indefinitely. In the year before we left, I slowly converted every CD to WMA files on a hard disk, and every CD is now stored on an 80 GB drive on one of the servers. When I first converted everything to digital files, I used a small ATX style PC as a network attached music player. I used a USB attached SoundBlaster card with an digital optical output to route music to the stereo system. This method worked pretty well, but using a whole PC was certainly overkill, looked out of place, and generated a lot of heat and noise. I started evaluating the various network attached music players with the intention of purchasing a TurtleBeach AudioTron. Along the way, I thankfully discovered the Squeezebox by SlimDevices (http://www.slimdevices.com). This device has revolutionized the way I play music and has been one of my favorite products this past year. It’s about the size of an external floppy drive, and has an Ethernet and two digital output connections. (it is also available in a wireless configuration). Using the remote, I can play, rewind, skip and otherwise manage my collection of music stored on the server’s disk. (The is separate open source software that runs on the server and streams the music to the device) But organizing the music in various playlists, I can choose a selection of music for what ever mood I am in. I have a second device installed in our detached screen-room which is synchronized with the one in the house so that the same music plays in both locations (or I can easily unsync them and play separate streams of music).

02/22/2006

Wasting time with old mail files

Category Technology
I admit that I am somewhat of a neurotic and have occasionally displayed some compulsive disorder symptoms. Today's frantic search for some old mail messages is perhaps a good example. I keep my old mail messages - I don't know why I started doing it - I really don't need them, but I keep them nonetheless.

02/08/2006

Workplace Collaboration 2.6 - Oh my goodness it works!!!!

Category Technology
I've lived through the trials and tribulations of many repetitive installations of Workplace and Portal for the last 4 or 5 years and quite frankly they have always been the stuff of nightmares. The earliest versions of Portal required hundreds of parameter entries, the installation required a lot of attention, took hours to complete, and at least for me, it would never ever work. Things finally got better with Portal 5 - it still required a lot of effort to install, but at least you could get it to work after a few tries. Then came Lotus Workplace - the 2.01 install was dreadful - I was part of the redbook team that produced "IBM Collaboration Services and Lotus Domino Together" (I wrote all of the Intro/Positioning chapters and the LDAP chapter.) We spent so much time trying to get the product installed that I wrote most of my stuff after the residency was over. Workplace 2.5 was an improvement, but still the install was much more complicated than it should have been.

It was with some trepidation that I began the 2.6 install today. After getting everything downloaded and extracted, I started the install, filled in the directory information, DNS name of the server, the administrator ID and Password, checked the products that I wanted to install and then I walked away - threw the frizibe for the dogs and came back an hour or so later to find everything was installed. I've still got to configure it to use my LDAP server etc., but what an fabulous improvement!

That being said I've still got a few complaints. Why does the downloaded install consist of 16 executable files, 5 zip files and 1 tar file? As usual there are no directions on what to do with the files - but again an improvement, everything can be extracted to the same base directory which is one of the reasons the install goes so well. But, how hard would it be for the installation to include a simple script (even an old fashion batch file) that would extract everything into the correct locations and print out the installation instructions? As it is you have to find the installation PDF on the Developer Works Site to learn that the install program is located in one of the directories. If you click on setup.exe in the root of your installation directory (which is the intuitive thing to do) it begins a DB2 installation. It just doesn't seem very professional.

Still, I'm happy for the improvements - great work Lotus/IBM.

02/06/2006

More thoughts on training and management

Category Technology
Jack Dausman ( http://www.leadershipbynumbers.com/MS.nsf) has started a topic in his blog about IT worker dissatisfaction and the relationship to the need that many employees feel for increased training. The comment has been made that upper management does not know how to value or measure training. My argument is that to a greater extent, (particularly in the DC consulting world) it is not always in management’s best interest to have staff trained in the latest and greatest.

01/25/2006

Satellite Connectivity - Just too slow

Category Technology
It's rather doubtful that more than a very few people will read this entry or any of the other entries in the blog for some time. While it's possible to argue that the content of this blog does not attract readers I hope that the for the most part it is the dreadfully slow speed of the web connection that keeps readers away. I've always known the upstream speed of the connection was much lower than T1 quality as I only pay for a theoretical 256K upload speed. I've used an inbound connection when traveling to access my mail and while not impressed with the speed, it's always been marginally acceptable. Since going semi-live with this blog I've heard from 4 or 5 people over the last couple of days that have reported that the site is painfully slow and that on average it requires a wait time of 3 to 4 minutes to open each page. I've done some testing today using My Speed from the Visual Route folks (www.visualroute.com) and have discovered that while my download speed is a low but respectable 800K, my upload speeds are now down to 18K or less. This means that a web site hosted on a dialup modem would be 2-3 times faster than my satellite connection! We use satellite for TV reception here, and with a 20" dish, we have virtually uninterrupted High Definition content that is as good or better than any cable hookup I have used. The internet setup utilizes a 6 foot dish which cost over $10,000 to install, and a monthly fee of $250 and fails to deliver acceptable service. It's pretty clear that satellite connectivity is great for downstream applications but woefully lacking for upstream connectivity.

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